Overview
Okendo is a customer marketing platform designed to help merchants unlock growth opportunities and increase customer loyalty. The platform provides a suite of tools for building customer relationships, driving conversions, and maximizing lifetime value. Core capabilities include collecting scroll-stopping reviews and user-generated content that build hype and drive conversions on product detail pages.
Brands can also gamify their communities with perks, points, and exclusive rewards to increase repeat purchases. The platform enables 1-to-1 product recommendations through user quizzes, helping to ramp up sales and capture customer intelligence. Businesses can collect survey responses to understand what experiences their customers want.
Okendo offers official industry partnerships and integrations with major channels and tools. Users can sync reviews with TikTok Shop to showcase social proof, leverage a Google partnership to stand out in search results, and automatically syndicate reviews and user-generated content to thousands of retailers via Bazaarvoice. Additionally, merchants can enhance their email marketing and build advanced flows by integrating with Klaviyo.
The platform suits fast-growing merchants looking to scale their community across multiple channels and turn buyers into loyal advocates.
Best for
- Ecommerce brands
- Shopify merchants
- Retailers

