Overview
Lyssna is a user research and usability testing platform that allows teams to combine multiple methodologies in one place, including surveys, usability tests, and interviews. The platform is designed to help designers, marketers, researchers, and product leaders validate ideas, improve usability, and make informed decisions with confidence. Users can create studies in minutes, test concepts early, compare directions, and evaluate the impact of releases after launch.
Lyssna features access to verified participants with filters and screeners to reach specific target audiences, alongside a template library to help users get started quickly with pre-designed studies such as online shopping experience assessments, early prototype evaluations, pricing model surveys, closed card sorting for information architecture, and email subject line optimisation. The platform includes security and compliance features suitable for enterprise environments, such as single sign-on support for Google SSO and SAML, password complexity rules, user management controls, and built-in access controls. Lyssna suits teams ranging from startups to global enterprises looking to gather actionable feedback, understand user needs and behaviours, and align stakeholders around concrete user evidence.
Best for
- Designers
- Marketers
- Product leaders
