AskNicely

AskNicely is an AI-powered customer experience platform built for multi-location businesses to measure customer sentiment, motivate frontline teams, and build a positive reputation. The platform helps organisations capture richer, more specific customer feedback through dynamic, conversational, AI-powered surveys designed to yield higher response rates. By translating real-time customer feedback into simple, daily actions, the software enables customer-facing employees, branch managers, and head offices to make operational improvements without overcomplicating the process.

Designed for people-powered and multi-location service businesses, AskNicely provides actionable insights that aim to drive customer retention, referrals, five-star reviews, and repeat business. Teams can go into customer follow-ups fully informed, allowing frontline staff to adjust their approach immediately based on real-time inputs. The platform suits multi-location service providers, health and wellness brands, pest control operations, home services, financial services, and similar people-powered businesses seeking to improve operational alignment and customer impact.