Zapier

Zapier is an AI orchestration platform that allows users to build, run and govern workflows and agents across thousands of applications. The platform supports multiple operational models ranging from deterministic setups, where every step follows fixed rules, to hybrid configurations combining deterministic steps with AI tasks or embedded agents, and fully agentic workflows where agents plan, adapt and execute multi-step tasks across tools. Key capabilities include security and governance features such as SOC 2 Type II and SOC 3 compliance, GDPR and CCPA data privacy compliance, SAML-based SSO, user provisioning via SCIM, and automated AI model opt-out options on enterprise plans.

Additionally, the platform provides end-to-end logs and analytics, action restrictions, managed connections, AI guardrails, asset history, bring your own model capabilities, and log streaming. Zapier suits teams of varying sizes, from first-time founders to enterprise organisations, looking to automate repetitive operational processes, manage ticket intake, handle identity escalations, and streamline credential rotations. Notable integrations include Okta Workforce Identity alongside a vast ecosystem of over 9,000 connected applications.