Wati

Wati is an omnichannel conversational AI platform designed to help businesses sell, support, and market across popular channels including WhatsApp, Instagram, and TikTok. The platform combines social interactions, chats, calls, and web queries into a single team inbox, preventing tool switching and enabling staff to manage customer relationships efficiently. Wati features Astra AI Agents that run conversations end-to-end, handling customer queries 24/7 with capabilities such as voice note replies, catalog sharing, and automated lead qualification before handing off conversations to human team members with full thread history.

Wati suits brands and businesses looking to scale agentic customer engagement while maintaining visibility, control, and quality across international markets. The platform provides global messaging infrastructure, permission management, conversation analytics, and compliance foundations. Wati offers over 100 native integrations connecting directly into existing tech stacks, with supported tools including Salesforce, Zoho CRM, PayTabs, HubSpot, Shopify, Klaviyo, Zapier, and Google Ads, allowing teams to exchange information smoothly between the systems they already use.