Simon AI

Simon AI is an agentic marketing and customer data platform built for lifecycle marketers. The platform combines a conversational interface with specialized agents that work directly on live customer data and real-world signals to plan, build, launch, and learn from campaigns in a single workflow. Marketers can move from goals to live campaigns through a conversational studio while leveraging a zero-copy foundation for agentic marketing.

Key capabilities include AI personas and affinity agents that identify target audiences for product launches, contextual personalization features, real-time journey adaptation, and tools to prevent churn, trigger contextual offers, and grow customer lifetime value. Simon AI surfaces a wide range of data, including web and app behaviour, inventory and catalog updates, purchase signals, environmental and event data, account and lifecycle details, and market sentiment and social trends. The platform integrates with hundreds of popular data and marketing tools and is now part of Monetate, combining customer and contextual intelligence with on-site personalization.