Overview
OneTrust is an enterprise trust and AI governance platform designed to help organizations manage privacy, consent, data security, and risk. It connects privacy policies, data access, third-party risk, and AI lifecycle management into a centralized operational workflow.
The platform is built for mid-market and enterprise organizations facing complex global privacy regulations and expanding AI deployments. It allows compliance, legal, security, and data teams to maintain continuous visibility and enforce controls across digital touchpoints and AI systems.
Key features
- AI governance: Inventory AI models, datasets, and autonomous agents while automating risk scoring aligned with frameworks like EU AI Act, NIST, and ISO 42001.
- Consent and preference management: Capture, store, and sync user consent and communication preferences across websites, mobile apps, and connected channels.
- Privacy automation: Automate data protection impact assessments, data mapping, and data subject access requests throughout the data lifecycle.
- Third-party risk management: Streamline vendor onboarding, automate risk assessments, and continuously monitor third-party compliance.
- Data use governance: Apply real-time policy enforcement and runtime controls on prompt data, model outputs, and allowed AI actions.
Pros and cons
Pros
- Centralizes privacy, third-party risk, consent, and AI governance in a single platform.
- Native integration with major cloud and AI infrastructure including Amazon Bedrock, Google Vertex, and Databricks.
- Out-of-the-box alignment with major international risk and privacy frameworks.
Cons
- Setup and cross-departmental configuration can require significant time and operational effort.
- Enterprise focus and multi-module structure may be overly complex for smaller organizations.
Best for
- Enterprise brands
- Legal and compliance teams
- Data privacy officers
