Landbot

Landbot is a no-code conversational AI platform designed to help marketing, sales, and support teams create chatbots and AI agents. It enables organizations to build and deploy interactive workflows across websites, WhatsApp, Facebook Messenger, and custom API channels without engineering support.

The platform combines structured decision trees with generative AI capabilities. Teams can ground AI agents in their domain knowledge bases or technical documentation while utilizing predefined rule-based logic to maintain control over lead qualification, data validation, and automated routing.

Landbot also supports developer and AI-assisted workflows through an MCP server and integrations with coding assistants like Claude Code, Codex, and Cursor. Built-in human handoff features ensure live support agents can seamlessly take over customer chats with complete background context.

Key features

• Visual workflow builder: Construct step-by-step chatbot decision trees and automated routing rules using a visual drag-and-drop interface.
• Knowledge base grounding: Connect website URLs, documents, or custom text sources to restrict generative AI answers to verified internal data.
• Multi-channel deployment: Embed conversational experiences on websites as popups, widgets, or full pages, or run them natively on WhatsApp Business.
• Human agent handoff: Automatically route complex customer conversations to human reps in a shared inbox with complete interaction context.
• Native tech stack integrations: Sync captured leads to CRM systems like HubSpot, Salesforce, and Segment, or expand capabilities via Zapier and n8n.
• AI Skills and MCP support: Build and manage conversational agents using Model Context Protocol tools or AI coding assistants such as Claude Code and Cursor.